Arrival information
Explain check-in times, late arrivals, luggage storage and reception hours.
AI customer support for hotels
Give every guest a helpful answer, any time of day
Add an AI chatbot to your hotel website and help guests find information about check-in, breakfast, parking, amenities and their stay.
No credit card required Works with your existing website Train it on your hotel information
Harbour House Hotel
Example hotel · fictional demo
Welcome! I can help with your stay. Choose a question below to see an example response.
What time is breakfast?
Breakfast is served from 7:00 to 10:30 on weekdays and from 7:30 to 11:00 on weekends. You’ll find it in the restaurant on the ground floor.
Try an example question
Ask about your stay…
Guest questions, handled
Useful before, during and after the stay
Make the information already on your website easier for guests to find, without making them search through several pages.
Breakfast & amenities
Answer common questions about breakfast, the pool, Wi-Fi and hotel facilities.
Local recommendations
Help guests find transport, restaurants and nearby places using your own recommendations.
Multilingual questions
Help international guests find information in the language they are most comfortable using.
Simple setup
From hotel information to helpful answers
Assistly works with the website you already have. Configure the assistant, give it your content and add the widget when you are ready.
STEP 01
Add your hotel knowledge
Use website content, guest information, policy documents and frequently asked questions.
STEP 02
Review the guest experience
Test common questions and shape the assistant around the information your guests actually need.
STEP 03
Add it to your hotel website
Install the chat widget with a small code snippet and make it available to website visitors.
Questions from hotels
Frequently asked questions
What information can the hotel chatbot use?
You can train it with information from your website, documents and FAQs, including arrival details, hotel facilities, policies and local recommendations.
Do we need to replace our booking system?
No. Assistly is added to your existing website as a chat assistant. Booking actions and integrations depend on your setup and can be discussed with our team.
Can it answer guests in different languages?
Yes. The assistant can handle questions in multiple languages, helping international guests access the information you provide.
How is the chatbot added to our website?
Once configured, Assistly is installed with a small code snippet. Your website team can add it without rebuilding the site.
Help guests find the answer without the wait
Start with the free plan or talk to us about configuring Assistly for your hotel website.